Questions and answers

No. We are a directory and travel guide, not a travel agent. Each listing links to the business's own website, and you book with them directly, so there is no booking fee and no commission.

Every listing is checked against our editorial policy before it appears: the website has to load, the business has to be a real, operating business in New Caledonia, and it has to be something visitors can use. We describe each one in English using only what its own website says.

No. New Caledonia NZ is an independent site for travellers from New Zealand, operated by 0 Digital in Aotearoa New Zealand. We are not connected to any government or tourism office.

Many in Nouméa and at the larger resorts do, but French is the everyday language, especially on the islands. Where a business says on its website that it speaks English, we mention it in the listing.

Until a business claims its listing and adds its own photos, we show one of our own photos of the area or type of place. We never copy photos from a business's website without permission.

Use the List your business page. Listing is free. Once it is live you can claim it, add your own photos and correct any details. Nous répondons aussi en français.

Featured (NZ$149 a year) adds a Featured badge, places you above free listings and allows up to 12 photos. Premium (NZ$349 a year) also puts you at the top of your island or region and category, on our homepage, and gives you a followed link to your website. Prices include GST.

Yes, any time. Your plan keeps its features until the end of the year you have paid for, then the listing goes back to free.

Email support@newcaledonia.co.nz and we will fix it. Businesses can also correct their own listing from the claim link we email them.